**Privacy Policy**

Effective Date: 13-01-2026
BookMyTimes (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”) who access our mobile application and website (https://bookmytimes.in).

1. INFORMATION WE COLLECT

Personal Information:
- Full Name
- Mobile Number
- Email Address
- Gender (optional)
- Appointment and booking details
- Salon preferences

Payment Information:
Payments are processed through third-party payment gateways. We do not store card, UPI, or banking details.

Device & Usage Data:
- Device type and operating system
- App usage logs
- IP address
- Date and time of access

2. HOW WE USE YOUR INFORMATION

We use collected information to:
- Manage user accounts
- Process salon bookings
- Send confirmations and reminders
- Improve app performance and services
- Provide customer support
- Send promotional offers (with consent)
- Meet legal requirements

3. INFORMATION SHARING

We do not sell or rent personal data.

Information may be shared with:
- Salon partners for service fulfillment
- Payment gateway providers
- SMS, email, and notification services
- Legal authorities when required by law

4. DATA SECURITY

We use reasonable security practices to protect your data from unauthorized access or disclosure. However, no system is completely secure.

5. DATA RETENTION

User data is retained only as long as required for service delivery, legal compliance, and dispute resolution.

6. USER RIGHTS

You may:
- Access or update your personal data
- Request account deletion
- Opt out of promotional communication

Requests can be sent to the contact email below.

7. COOKIES

Cookies may be used to improve user experience and analytics. You can control cookie settings through your device or browser.

8. CHILDREN’S PRIVACY

Our services are not intended for children under 13 years of age.

9. POLICY UPDATES

This policy may be updated periodically. Changes will be posted on this page.

10. CONTACT INFORMATION

Email: support@bookmytimes.in
Website: https://bookmytimes.in